FREQUENTLY ASKED QUESTIONS
Yes, you will receive the same leather product shown in the pictures. We strive to accurately capture the color and details of each leather item, though slight color variations may occur due to camera settings and lighting. Rest assured, the quality and craftsmanship of our leather products remain true to what you see.
Your sales receipt will be emailed to you shortly after your purchase. Please check your inbox for an email from us with all the details of your order.
To return an item, please refer to our Return Policy for complete details. In summary, ensure the product is in its original condition, unused, and within the return timeframe. Then, contact our Customer Service Team for assistance with the return process.
Email : brunarileather@gmail.com
Yes, we restock out-of-stock items based on public demand. Once we reach a minimum order threshold, these products become available for pre-order. During the production period, we’ll keep you updated, and you’ll be notified of the expected delivery date once you place a pre-order.
Yes, our payment methods are fully secure to protect your information. For added convenience, we also offer Cash on Delivery (COD) as a payment option for our customers.